Unique Day Spa Customer Experience Survey

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- Step 1 of 10

How likely are you to recommend Unique Day Spa to others? *

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How did you book your Unique Day Spa Experience ? *

Online
Phone
In Person

Online Booking Process

How easy did you find our website to navigate? *

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Do you feel it described all our services? *

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How satisfied were you with the actual booking procedure? *

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How satisfied were you with the payment method? *

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Any other comments?

Phone Booking Process

How satisfied were you with the time it rang? *

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How satisfied were you with the explanation of the services? *

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How satisfied were you with the payment method? *

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Any other comments?

In Person Booking Process

How was your welcoming in the Spa? *

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How attentive was the receptionist? *

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How satisfied were you with the explanation of the services? *

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How satisfied were you with the payment method? *

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Any other comments?

Welcoming

How clean was the spa on arrival? *

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How pleasant was the welcome greeting? *

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How satisfied were you with the selection of refreshments?

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How satisfied were you with the ambiance? *

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How satisfied were you with the cleanliness of the toilets?

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How satisfied were you with the waiting time before your treatment? *

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Any other comments?

Did you have a massage treatment? *

How satisfied were you with the ambiance in the room? *

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How satisfied were you with therapist introduction? *

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How satisfied were you with the comfort of the massage bed? *

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How satisfied were you with the temperature of the massage bed? *

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How satisfied were you with the temperature of the room? *

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How satisfied were you with the volume of the music? *

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How satisfied were you with the pressure of the massage? *

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How satisfied were you with the treatment overall? *

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Any other comments?

Did you use any of the Spa rooms or the Hot Tub room? *

How satisfied were you with the ambiance in the room? *

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How satisfied were you with the introduction of the room? *

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How satisfied were you with the temperature of the room? *

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How satisfied were you with the volume of the music? *

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How satisfied were you with the Temperature of the water?

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How satisfied were you with the Temperature of the Sauna?

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How satisfied were you with the Temperature of the Steam Room?

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How satisfied were you with the Refreshments in the room?

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How satisfied were you with the cleanliness of the room? *

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How satisfied were you with the general experience of the room? *

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Any other comments?

Did you use the Salt Room? *

How satisfied were you with the ambiance in the room? *

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How satisfied were you with the temperature of the room? *

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How satisfied were you with the volume of the music? *

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How satisfied were you with the Refreshments in the room?

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How satisfied were you with the cleanliness of the room? *

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How satisfied were you with the seating in the room? *

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How satisfied were you with the general experience of the room? *

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Any other comments?

Did you use the Dry Floatation Room? *

How satisfied were you with the ambiance in the room? *

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How satisfied were you with the temperature of the room? *

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How satisfied were you with the volume of the music? *

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How satisfied were you with the explanation of the bed & sound functions? *

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How satisfied were you with the cleanliness of the room? *

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How satisfied were you with the temperature of the water in the bed? *

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How satisfied were you with the general experience of the room? *

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Any other comments?

Did you use the Pressotherapy Room? *

How satisfied were you with the ambiance in the room? *

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How satisfied were you with the temperature of the room? *

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How satisfied were you with the volume of the music? *

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How satisfied were you with the explanation of the treatment? *

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How satisfied were you with the cleanliness of the room? *

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How satisfied were you with the general experience of the room? *

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Any other comments?

Did you use the Infrashape Bikes? *

How satisfied were you with the ambiance in the room?

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How satisfied were you with the temperature of the room?

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How satisfied were you with the volume of the music?

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How satisfied were you with the explanation of the bike funtions?

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How satisfied were you with the cleanliness of the room?

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How satisfied were you with the general experience of the room?

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Any other comments?